About Our Privacy Policy

Nomadius values your privacy greatly. We process only the data that we need to improve our services and handle the information about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Nomadius. The effective date of these terms is January 30, 2025. By publishing a new version, the validity of all previous versions is revoked. This privacy policy describes what data we collect about you, how this data is used, with whom and under what conditions it may be shared with third parties, and how we protect your data from misuse. It also outlines your rights concerning the personal data you provide us.

If you have questions about our privacy policy, please contact our privacy officer. Contact details can be found at the end of this policy.

Data Processing

Below, you can read how we process your data, where it is stored, what security measures are in place, and who has access to the data.

Webstore Software

Shopify

Our webstore is developed with Shopify software. Personal data that you provide for our services is shared with this party. Shopify has access to your data to provide us with (technical) support but will never use your data for other purposes. Shopify is required by our agreement to take appropriate security measures, including SSL encryption and a strong password policy. Shopify is certified for processing credit card data. Shopify uses cookies to collect technical information about your software usage without collecting or storing personal data. Shopify retains the right to share collected data within its corporate group to improve services. Data may be processed in the United States under the EU/US Privacy Shield.

Web Hosting

Squarespace

We use Squarespace for web hosting and email services. Squarespace processes personal data on our behalf but does not use your data for its purposes. Squarespace collects metadata about service usage, but these are not personal data. Squarespace has implemented appropriate measures to prevent data loss and unauthorized use of your personal data.

Email and Mailing Lists

Klaviyo

Our website uses Klaviyo for handling email traffic and newsletters. All confirmation emails and forms from our website are sent via Klaviyo's servers. Klaviyo does not use your data for its purposes. Every automated email from our website includes an 'unsubscribe' link. Clicking this will stop all emails from our website, which may reduce its functionality. Your personal data is securely stored by Klaviyo. Klaviyo uses cookies and other internet technologies to monitor whether emails are opened and read. Klaviyo retains the right to use your data to improve its services and share anonymized data with third parties.

Gmail

We use Gmail for regular business email communications. Gmail has implemented measures to prevent misuse, loss, or corruption of your data. Gmail does not have access to our mailbox, and we treat all email communication confidentially.

Payment Processors

Shopify Payments

We use Shopify Payments to process payments in our webstore. Shopify Payments processes your name, address, and payment details such as your bank or credit card information. Shopify Payments has taken measures to protect your personal data and retains the right to share anonymized data to improve services. If you request deferred payment, Shopify Payments shares relevant personal and financial data with credit assessment agencies. All protections for personal data mentioned here also apply to services Shopify Payments uses. Shopify Payments complies with legal retention periods for your data.

Reviews

WebwinkelKeur

We collect reviews via WebwinkelKeur. When you leave a review, you must provide your name and email address. WebwinkelKeur shares this information with us to link the review to your order. Occasionally, WebwinkelKeur may contact you for clarification on your review. We may share your name and email with WebwinkelKeur to invite you to leave a review. WebwinkelKeur takes appropriate measures to protect your data and may involve third parties for services with our consent.

Shipping and Logistics

PostNL

When you place an order, we share your name, address, and residence with PostNL for delivery purposes. PostNL uses this data solely for fulfilling the agreement. If PostNL uses subcontractors, your data may also be shared with these parties.

DHL

For deliveries, we use DHL's services. Your name, address, and residence are shared with DHL to process deliveries. DHL uses this data only for fulfilling the agreement and may share it with subcontractors if necessary.

Accounting and Bookkeeping

Yuki

We use Yuki for our accounting and bookkeeping. Your name, address, and order details are shared with Yuki for invoicing purposes. Yuki ensures secure storage and is bound by confidentiality obligations. Yuki does not use your data for purposes beyond accounting.

External Sales Channels

Amazon, MediaMarkt, and Bol.com

We sell some products via the platforms of Amazon, MediaMarkt, and Bol.com. When you order through these platforms, they share your order and personal data with us. We use this data to process your order and ensure secure handling.

Purpose of Data Processing

We use your data solely to provide our services. Data is never shared with third parties unless legally required. Data automatically collected by our website (e.g., IP address, browser) is used to improve our services.

Retention Periods

We retain your data as long as you are a client or until you request deletion. Legal retention periods (e.g., invoices) are respected.

Your Rights

You have the right to access, correct, limit, or transfer your data. Requests can be made to our privacy officer. Complaints can be filed with the Dutch Data Protection Authority if necessary.

Cookies

We use cookies to enhance the website experience and monitor usage. Google Analytics is used for visitor tracking, and some third-party services may also use cookies.

Changes to the Privacy Policy

We reserve the right to modify this policy. The latest version is always available on our website. If changes affect how we process your data, you will be notified by email.

Contact Information

Nomadius
Doctor Cuyperslaan 40-12
5623BB Eindhoven, Netherlands
T: (+31) 8500-4124
E: support@nomadius.com