Shipping & Returns

How will my order be shipped?
All orders ship from our warehouse in The Netherlands (🇳🇱). We offer fast, free shipping on every purchase. Your items may arrive in a sturdy box or padded envelope, depending on the size of your order.

How long does delivery take?
We process and ship orders within 1–2 business days. Once dispatched, delivery times are approximately:

• 🇳🇱 Netherlands: 1 day
• 🇧🇪 Belgium: 1–2 days
• 🇪🇺 Other EU countries: 2–5 days

Please contact us if you want to order from outside of Europe.

What is your return policy?
We offer a 30-Day Risk-Free Trial. If you’re not completely satisfied with your purchase, simply contact us within 30 days of delivery, and we will guide you through returning your items for a full refund.

Do you provide a warranty?
Absolutely. We stand by the quality of our products with a 2-Year Warranty. If you encounter any issues, please reach out, and we’ll work with you to find the best solution—whether that’s a repair or a replacement.

There’s a problem with my order. What should I do?
If anything arrives damaged or incorrect, please contact us immediately. We’ll resolve the issue as soon as possible so you can get back to enjoying your Nomadius gear.